77jili Privacy Policy

When you create an account on 77jili, we collect basic registration details including your full name, date of birth, email address, and mobile number. This information is required to verify that you meet the minimum age requirement of 21 years old as mandated for gaming platforms operating in the Philippines. We also collect payment-related details such as your GCash or Maya account reference so that deposits and withdrawals can be processed accurately and securely. During normal use of the platform, we automatically log technical data including your device type, browser version, IP address, and session timestamps to help us detect suspicious activity and keep the platform running smoothly. If you contact our support team, we retain records of those communications to ensure continuity of service and to resolve any follow-up issues. All information collected is limited to what is reasonably necessary for operating a licensed gaming platform responsibly in the Philippines.

The personal information you provide is used primarily to operate and maintain your 77jili account, process financial transactions in Philippine pesos, and communicate important account-related updates to you. We use your data to verify your identity and comply with applicable Philippine regulations on age verification and responsible gaming. Technical and behavioural data collected during your sessions helps us improve platform performance, personalise game recommendations, and identify any patterns that may indicate problem gambling so we can intervene appropriately. We may use your email address or mobile number to send you platform announcements, security alerts, or service updates — you can manage notification preferences from your account settings at any time. We do not use your personal data for automated decision-making that produces legal effects without human review. We never sell, rent, or trade your personal information to third-party advertisers or data brokers under any circumstances.

77jili does not share your personal data with third parties except where it is strictly necessary to deliver the services you have requested or where we are legally required to do so. We work with trusted payment processors such as GCash and Maya to facilitate transactions; these partners are bound by their own data protection obligations and are only given the minimum information required to complete a transaction. In cases where Philippine regulatory authorities, law enforcement agencies, or courts request account information as part of a legitimate legal process, we are obligated to comply with those requests. We may share anonymised and aggregated statistical data with analytics providers to help us understand platform usage at a high level — this data cannot be used to identify any individual player. Any third-party service provider that handles data on our behalf is required to sign a data processing agreement and adhere to standards consistent with Philippine data privacy law. We review our third-party partnerships regularly to ensure that your information is handled responsibly throughout the data chain.

We retain your personal information for as long as your account remains active and for a reasonable period thereafter to satisfy legal, regulatory, and audit requirements applicable to gaming platforms in the Philippines. When your account is closed, we begin a structured deletion process in line with our data retention schedule, though certain records may be kept longer if required by law or ongoing investigations. All data stored on the 77jili platform is protected using industry-standard encryption both at rest and in transit, meaning your information is scrambled into an unreadable format whenever it is being stored or moved between systems. Access to personal data is strictly restricted to authorised personnel who need it to perform their job functions, and all such access is logged and monitored. We conduct regular security audits and vulnerability assessments to identify and address potential weaknesses in our systems before they can be exploited. While no system can guarantee absolute security, 77jili takes every reasonable precaution to protect your data from unauthorised access, loss, or misuse.

Under the Data Privacy Act of 2012 of the Philippines, you have several rights regarding your personal information held by 77jili, and we are committed to honouring these rights in a timely and transparent manner. You have the right to access a copy of the personal data we hold about you, and to request corrections if any information is inaccurate or out of date. You may request the deletion of your personal data in circumstances where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal obligations we may have to retain it. You have the right to object to certain types of processing, including direct marketing communications, and to withdraw your consent for optional data uses at any time without affecting the lawfulness of processing carried out before withdrawal. If you believe that your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, you may contact us using the email address listed in the footer of this page, and we will respond within the timeframe required by applicable law.

This Privacy Policy may be updated from time to time to reflect changes in our practices, the services we offer, or applicable Philippine law. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players by email or through an in-platform message. We encourage you to review this page periodically so you stay informed about how your personal information is being protected. Continued use of the 77jili platform after changes have been published constitutes your acceptance of the revised Privacy Policy. If you have questions about how your data is handled or want to understand any part of this policy in more detail, our FAQ page covers common privacy questions, and you can also review our Terms and Conditions for the broader framework that governs your use of the platform. For anything not addressed in those resources, please reach out to us directly at the contact email shown in the footer below.